People in west Essex and east and north Hertfordshire are now benefiting from more efficient, joined-up care. My Care Record allows clinicians at The Princess Alexandra Hospital NHS Trust in Harlow to view a patient’s medical history over a secure network. Initially the system was piloted in A&E but has now been rolled-out across the whole hospital.
The majority of ambulances arriving at the Lister’s emergency now have their patients handover and ambulances ready to return to duty within 30 minutes of arriving. A new system, which was trialled in March 2017 and has been running since shows that the national turnaround standard is being achieved for over 80% of ambulances – which is the best performance in the East of England. Previously the Lister service saw between 10 to 15% of ambulances meet the standard.